Anybody know when/if we might be able to tag conversations with our own labels past these automatic classifications?!
https://help.shopify.com/en/manual/inbox/conversations#message-classification
Topic summary
A user is inquiring about the ability to add custom tags or labels to conversations in Shopify Inbox, beyond the currently available automatic classifications. They reference Shopify’s help documentation on message classification and are seeking information on whether this feature exists or if it’s planned for future development. The question remains unanswered, with no timeline or confirmation provided about custom tagging functionality.