tap and chip 6270

Topic summary

A user is experiencing issues with their tap reader (model 6270) purchased in November 2024.

Problem:

  • Device will not charge
  • Device will not turn on

The reader worked initially but has since stopped functioning entirely. The user is seeking troubleshooting assistance or guidance on how to resolve the charging and power issues.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.

used my new tap reader in 11/2024. tried charging recently and reader will not charge or turn on. please help