Tax included from some SKU, tax excluded for other SKU for European Union Shop.

Accounting & Taxes

Topic summary

Problema central: necesidad de mostrar precios con IVA incluido para B2C y sin IVA para B2B en una tienda Shopify con clientela en la UE, a nivel de SKU/segmento, no a nivel global.

Contexto:

  • Operación en Italia con dos catálogos: SKUs visibles solo para B2C y SKUs en cajas solo para B2B (registrados).
  • B2C: precios deben verse con IVA incluido para evitar percepción de “coste oculto”.
  • B2B: precios sin IVA, aplicando IVA en checkout o exención si el cliente tiene VAT válido (verificado por VIES).

Limitación técnica: Shopify solo permite elegir una opción de visualización de IVA para todo el sitio, no por SKU ni por tipo de cliente; WooCommerce sí lo permitía.

Impacto: el lanzamiento en Shopify está bloqueado por esta carencia.

Solicitudes/acciones: busca soluciones o alternativas para implementar esta lógica.

Notas: IVA = impuesto sobre el valor añadido; VIES = sistema de validación de números de IVA de la UE.

Estado: sin resolución; discusión abierta.

Summarized with AI on January 20. AI used: gpt-5.
1

Hi devs and business owners. I own an e-commerce in Italy and I offer products for B2C clients and B2B clients. Certain SKUs are only visible for B2C clients either they are registered or not, while other SKUs are only visible for registered B2B clients (boxes of products to buy in bulk).

I’m driving nuts with taxes on SKUs. As you may know European customers (unlike US customers) have no idea of what a VAT is, and if they see it charged at the checkout they’d be pretty pissed as they believe is a “hidden cost” and we as a company have not been transparent when showing prices. So for B2C clients, all products are displayed VAT included.

While for B2B clients, they want to see products price excluded VAT, and see the VAT charged only at the checkout (or not charged at all if registered in the vies system).

Unfortunately with Shopify you can only select on of the two options for the WHOLE website, and not SKU by SKU.

This really sucks as I used to have a woocommerce and I had way more flexibility, now I can’t launch the shopify website for this feature even if everything else is ready. If you had a problem like this and somehow solved it, Please help!