tax included on gift cards

Store Design

Topic summary

A Shopify store owner using the Radiant theme is encountering three issues with their gift card collection setup:

1. Tax Display Issue:
The product page shows “taxes included” despite disabling tax on gift card products. A suggested workaround involves using Liquid code with conditional statements to hide the tax text specifically for products tagged as “gift-card” in the product template file.

2. Email Delivery (Resolved):
Gift card codes weren’t being emailed after purchase. The issue was resolved by setting up proper delivery methods for the gift card collection. Users should also verify that the “Gift card created” notification is enabled in Settings > Notifications.

3. Custom Buy Button:
The store owner wants different button text for gift cards versus courses (“Buy this gift card” vs “Buy this course”). The solution involves adding conditional Liquid code to the product template that checks for gift card tags and displays appropriate button text.

The store owner has requested more detailed, beginner-friendly coding instructions. One commenter noted that gift cards typically aren’t taxed at purchase—tax applies when the card is redeemed for taxable items.

Summarized with AI on October 23. AI used: claude-sonnet-4-5-20250929.
1

Hi,

Thanks for reading this and for your solutions.

Next to my product, I am setting up the gift card collection, and I have some questions about them.

1: I can see on the gift card product page, that there is “taxes included”. Now, I don’t want to exclude the “taxes included” on other collections, but on gift cards, no taxes are included in general.

Would anyone have an idea on how to turn it off for this specific collection? I’ve already unticked the box of “charge tax on this product” when I created the gift card products.

2: I tried buying a gift card in my webshop, and although the check-out went ok, (I still have some things to update) I didn’t receive my gift card code in my email afterwards. Does anyone know how this works, other than having to manually issue a gift card in settings?

3: In this gift card collection, I am trying to customise the buy-button for this collection specifically. I sell courses, so, I customised the button into “buy this course”, but in this collection, people are obviously not buying a course yet. Would anyone have any idea how to do this?

Thanks for your tips and tricks!

Oh yes, my shop is not password protected, it is on Radiant theme and published on www.elleomental.com

2

To address each of your gift card-related questions on your Shopify store, here are some tailored solutions:

1. Removing “Taxes Included” for Gift Card Products Only

Since Shopify displays “taxes included” storewide if enabled, there isn’t a built-in way to selectively hide it on specific products. However, you can use CSS or Liquid code to hide it for gift card products:

  • Identify Gift Card Products: Use a product tag like gift-card when creating these products.
  • Update Code:

    • Go to Online Store > Themes > Edit Code.

    • In your product-template.liquid (or similar file in the Sections folder), locate the “taxes included” text.

    • Wrap it in a conditional statement to hide it on tagged products:

      liquid

      Copy code

      {% unless product.tags contains “gift-card” %}

      Taxes included

      {% endunless %}

2. Receiving Gift Card Codes via Email

When a customer purchases a gift card, Shopify should automatically send an email with the gift card code. If this didn’t happen:

  • Verify Notifications: Go to Settings > Notifications and check if the “Gift card created” notification is enabled.
  • Confirm Email Settings: Double-check if there are any email delivery issues in your admin.
  • If the problem persists, consider contacting Shopify Support to ensure there isn’t a technical issue with your email notifications.

3. Customizing the “Buy Button” for Gift Card Collection

To customize the button text specifically for the gift card collection:

  • Identify Collection: Tag your gift card products or set a condition for the gift card collection.
  • Adjust Button Text in Code:

    • In your product-template.liquid or the Collections template, locate the button code.

    • Add a conditional to change the text for gift card products:

      liquid

      Copy code

      {% if product.tags contains “gift-card” %} Buy this gift card {% else %} Buy this course {% endif %}

This should give a more intuitive experience for customers purchasing gift cards.

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3

Hi,

Thanks for the answer on question number 2, I felt a bit “duh” when I found out that still had to set up the delivery methods for the gift card collection :slightly_smiling_face:

For number 1 and 3, thanks for the answer, however, I am really a dummy when it comes to coding, so, would you please be a bit more clear on where I need to copy which code? Things like “wrapping it in a conditional” don’t say a lot in my brain.

Thank you so much for your patience with me!

5

I had a similar question and ended up checking how other platforms list gift cards. On sites like giftcardmall.org, you’ll see that they don’t charge tax at the time of purchasing the gift card itself—tax applies when the card is used to buy a taxable item. I think Shopify just follows the same system, which makes sense since gift cards are treated like cash.