Hello everyone, We are experiencing problems related to mismatching values (page crawl) [price], in our Google Merchant Center. We are showing product prices including VAT, but in the EU new VAT rules for e-commerce will apply from 1 July 2021. Which basically means that you charge a foreign custom…

Hi -we seem to be having a similar issue but it is only impacting some and not all of our products. Those impacted seem to be noted with “Automatic item updates active [price] VAT” I am confused as to how it can impact some but not all products. If anyone has any input or ideas it would be greatly …

Google does not check every page every day. I recommend to make sure that the price you submit, is the price a customer pays and sees regardless of location. However, if you want to provide ex vat for non EU countries, you can exclude the VAT after the delivery address has been added, not before.

Hi and thanks for your time and reply. We only want customers to see the VAT inclusive price. Most of our products are absolutely fine but some (around 200) adjust to the ex VAT price. We only have one price field in Shopify. We do not show ex VAT pricing anywhere else. Its very strange. Its like G…

Also make sure your structured data is correct. You can test the prices using: https://search.google.com/test/rich-results Every product you list on Google, must be VAT inc. so those 200 products either don’t list them in the feed, or update the pricing.

Hi, and again thanks. I saw that tool yesterday and I can’t see any issues that would cause the problem. There is only one price field we use in Shopify and its OK for the majority of our products. We do not have nay b2b or wholesale plug ons. We have chosen that vat be applied on all goods. We ar…

Hello! I am experiencing exactly the same problem. Have you discovered a solution yet? Many many thanks for your reply! Lydia

Hi We bounced around between Google and the App provider and found that by disabling automatic updates in Google merchant centre the pricing seems to be ok. It’s less than ideal but it has worked for us. I hope that helps.

Hello we have the same problem, but when we deactivate atomatic product updates in merchants center, the products just get rejected… Issue: [Pic_1_VAT_Option.png] [Pic_2_rejected_products.png] Starting position: (example used: KW4000 → 69,90€ with 19% German Tax) We want to keep net prices t…

Regardless of where a user is located, if a user clicks on your German link, even if they are located in a different country, must see the same exact price as you have submitted in the data feed. IP based price modification is not allowed if you want to use Google Shopping. If you want to show dif…

Tax issue Google Shopping and Shopify causing mismatched value (page crawl) [price]

Accounting & Taxes

EmmanuelFlossie November 5, 2021, 9:45am 8

Without looking into your account it would be hard to guess.

My advice, contact the app support team as they are submitting the data.

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Tax issue Google Shopping and Shopify causing mismatched value (page crawl) [price]

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