Technical glitch

Topic summary

A user is experiencing issues connecting their domain to a new Shopify store. Instead of properly linking, the domain keeps redirecting to a domain page.

Troubleshooting Response:

  • Another participant shared Shopify’s official DNS setup documentation
  • Requested the specific domain name to provide more targeted assistance

Current Status:

  • Issue remains unresolved
  • Awaiting domain details from the original poster to diagnose the configuration problem
Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.

I’ve been trying to connect my domain to my new store but due to some technical glitch it’s redirecting to domain page

Leena,

This article provide the proper setup the DNS for your domain. What is your domain?

Thanks,

Cesar