I’ve connected the payflow in my shopify store and merchant both are active but it didn’t work. See attached screenshots. Am I missing something? Do you have any other suggestion to connect payment gateway without the need for a trade license / business permit coz It’s still on process and waiting for the release.
Topic summary
A merchant is experiencing issues with PayPal Payflow integration on their Shopify store despite having both the payment gateway and merchant account active. They’ve provided screenshots showing the configuration.
Core Issue:
- Payflow connection not functioning properly
- Merchant is seeking a temporary payment solution while awaiting business license/trade permit approval
Recommended Actions:
- Contact PayPal directly via their support page to verify the gateway setup is correct on their end
- If PayPal confirms everything works correctly, contact Shopify support directly for further investigation
- Explore Shopify’s 100+ alternative third-party payment providers available by region
Key Consideration:
Whether business registration is required depends on the specific payment provider and region. The merchant should verify requirements directly with potential payment gateway providers.
Hi @Lionheart ,
Thank you for reaching out to the Community! I’m happy to provide some assistance with this request, to ensure it gets resolved.
When it comes to configuring a third-party payment provider like Payflow, you will want to connect with them directly to confirm that everything has been successfully set up. This will allow them to investigate further and ensure that the payment gateway is running as expected for your customers.
For ease, I’ve gone ahead and shared PayPal’s Support Page for you to get in touch with them directly.
If however, PayPal confirms that everything is working as expected, please feel free to connect with us directly. This will allow our support team to investigate further, as we wouldn’t have access to any account details through the Community.
As for alternatives to Payflow, this will depend on where you’re currently located. Shopify has integrated with over 100 different third-party payment providers to allow you to continue accepting credit cards online. You can however, check out this list for all available third-party payment providers in your region.
For any questions that you may have regarding a specific payment provider, I encourage you to connect with them directly. They will be able to share more information with you and advise whether a business registration is required.
Please let me know if you have any other questions or concerns.