My shopify account was suspended without any reason. Its been more than 12 hours since we have received a reply. Not much of help has come from Shopify’s end. I have invested a lot in this business but I haven’t received any response from their end with regard to termination of my account.

It was my store which was unexpectedly deactivated.

Our store was deactivated - with NO notice. Three days later, our fulfillment house wrote to say they couldn’t get into the site. After 45 minutes of blindly searching around, we reached out in chat, and were advised that the department responsible would reach out. They sent an email asking for do…

Oh I have a similar bitter experience like you. Is there any platform where we can raise such grievances like Merchant protection forum or dispute redressal cell? If you come across please let me know, I want to be compensated for my loss of business and above all they don’t have the right to keep m…

Termination of account without any valid reason

Shopify Discussion

kserolas February 9, 2024, 11:31pm 2

I guess was trial right? Or you had a store?

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Termination of account without any valid reason

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