I would be happy to start a class action lawsuit against them with you Chris.
BEWARE of using shopify balance account - I had $6,000 in my shopify BANK account (not from the payouts) funds that i added from other bank accounts, Shopify randomly flagged my store for being high risk and they TOOK my shopify balance account (my bank account) and are holding it for 180 days. Not to mention, they are making me pay the fees for refunding the customers and creating a loss for me, They have also taken my ability to pay my IRS fees , state and sales tax by hijacking my bank account.
Any lawyers looking to act on this company? I have had enough!