I placed a test order and used one of the bogas shopify cards but I didnt realise you had to then cancel the order and the shipment was fulfilled and I got the products. How do I actually now pay for them?
Topic summary
A user accidentally fulfilled a test order using Shopify’s test payment card without canceling it, resulting in products being shipped. They’re now seeking guidance on how to properly pay for the items.
Proposed Solution:
- Create a manual payment request in Shopify Admin
- Navigate to the order and select “Capture payment” or create a manual invoice under “More actions”
Prevention for Future:
- Enable Shopify’s “Test mode” under Settings > Payments to prevent accidental charges and fulfillment of test orders
To resolve this, you can create a manual payment request in Shopify Admin for the customer’s actual payment method. Go to the order, click “Capture payment” or create a manual invoice under “More actions.” For future test orders, enable Shopify’s “Test mode” (under Settings > Payments) to avoid accidental charges or fulfillment