Hi everyone,
I am testing a small done-for-you service for Shopify merchants who are dealing with chargebacks, refund disputes, or “delivered but not received” claims.
The situation I keep seeing is pretty familiar:
- tracking says delivered, but the customer says they never received the package
- a refund was already issued, but the customer still opens a chargeback
- the proof exists, but it is scattered across Shopify, carrier tracking, emails, screenshots, refund timestamps, and policy pages
- when it is time to respond, everything feels rushed and messy
What I am offering this week:
- one manual chargeback evidence packet
- a clean timeline of what happened
- the strongest evidence placed first
- a checklist matched to the dispute reason
- no Shopify login needed
- redacted screenshots are totally fine
Intro price is $99 for the first few merchants while I validate whether this is actually useful.
Important note: I cannot guarantee a win. Shopify and the merchant do not decide the final outcome; the card issuer/bank does. The goal is simply to make the response clearer, more complete, and easier for the reviewer to understand.
If you have an open dispute and want a second pair of eyes, reply here with the dispute type and the rough situation. Please do not post private customer details publicly.