Hello,
I added a few different custom templates for listings to include various text boxes that allow the customer to personalize the item they are ordering. For one of the templates I am getting the information coming over fine, but for another I don’t receive any of the information that the customers are writing in the box. How can I view the information that the customer entered in the personalization boxes in the listing?
I think the template which is working as you want is aready using the line_item.properties and the others are not.
You can use the line_item.properties to store whatever informations you want. In your templates which dont work properly, you should check if the properties are hidden for checkout. Look for sth. like this:
properties[_hiddenPropertyName]
For more informations check this out: https://shopify.dev/api/liquid/objects/line_item#line_item-properties