Text field required no longer functioning?

Topic summary

A merchant encountered an issue where a required text field on a custom product stopped functioning after adding an image attachment option. The validation no longer prevents customers from adding items to cart without filling in the required field.

Troubleshooting Steps:

  • Initially suggested the issue might be related to the YMQ Options app, but the merchant confirmed they don’t use it
  • The problem may stem from AJAX-based cart functionality, where simple HTML required attributes aren’t sufficient

Resolution:

  • The merchant resolved the issue by implementing King Product Options app, which they were already using for image attachments
  • An alternative recommendation was made for Easify Product Options app, which offers 25+ option types, live preview, and advanced features like tiered pricing and in-cart editing

The discussion appears resolved with the merchant finding a working solution through their existing app.

Summarized with AI on November 18. AI used: claude-sonnet-4-5-20250929.

Hello, I have a custom product that has a required text field that has always worked fine. Once I added the ‘image attachment’ option my text field requirement seems to have been disabled. I used the UI generator but it’s still being allowed to add to cart without any info in the text field. any help is appreciated. here’s my product link and custom product template

https://lvbart.com/collections/commission-art/products/digital-art-commission

Have you tried contacting the app developers? Based on the CSS class I think you are using this app - https://apps.shopify.com/ymq-options

Since it seems the product is added to cart through ajax, a simple required attribute may not be enough.

Hello, I don’t have/use the YMG app :thinking:

However, going over my apps I did find one that was acceptable to use. Thanks for pointing me in the right direction! (I ended up using King Product Options which I already use to attach images)

1 Like

Hi @lvbart ,

You’re on the right track with King Product Options, but I’d also recommend checking out the Easify Product Options app :hugs: . It’s a next-generation solution offering a modern Live preview, 25 diverse option types, 20 pre-designed option set templates, and advanced features like Tiered wholesale pricing, In-cart option editing, Customer restrictions, and smart management of hidden or disabled Out-of-stock options.

  • App Settings:

  • Storefront:

View more demos

Give it a try, and you might find it to be a powerful addition to your store :raising_hands: !