Our marketing company wants a thank you page URL to track completed orders..
I understand that the URLs change with each order, so how can I track completed orders. Thanks!
To track conversion information on order pages with different URLS - you’ll need to put your tracking code into a section in the theme settings:
In the backend of shopify go to settings > checkout > scroll to the bottom and find the order status page and paste your tracking script in that section.
Test this and see if that provides you with the right information. Happy to answer any other questions!
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Hi, @Cottage_Shop !
Welcome to Shopify Community and thank you for sharing your question.
Also a very special thank you to, @Zack_Lemma , for providing an accurate solution to fit your needs. In addition to their information, I wanted to follow-up and add that pixels are now available and the recommended method of tracking conversions through the thank you page. This option can be found under Settings > Customer events.
To be clear tracking scripts will still work, but pixels do offer the following added benefits:
- Access to a stream of customer events on your online store, including checkout events
- An additional layer of security for your online store and your customers, including greater control over the customer data that you share with third-party services
- Prevention of third-party code running non-performing Javascript, or interfering with your online store and checkout
- Built in tools for privacy compliance
Read more about taking advantage of this through app pixels or custom pixels in our official documentation.
I trust that answers your question, but let us know if anything else comes up.
Warm regards,
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Thank you for the help!