The Checkout Button Refreshes and go back home page

Shopify Discussion
1

Hi,
i need help in this issue , " Basically when i press checkout button on cart page then some time page is refresh and go home page or some time its not click, but on normal checkout is working fine how can i debug this issue and how can i solve?".

2

Hi @RaoQurbanAli

Could you share your store URL to check?

3

@RaoQurbanAli

Can you please share store URL?

4

Hey @RaoQurbanAli

You may try :

1. Inspect Browser Console for Errors:

  • Right-click on the page and select “Inspect” or press F12.
  • Go to the “Console” tab.
  • Try clicking the checkout button and look for any JavaScript errors or warnings. These could provide clues about what’s going wrong.

2. Review Redirect Logic:

  • If there’s a redirect to the home page, there might be some conditional logic causing this behavior.
  • Look for any code related to redirection and ensure it’s working as intended.

3. Test in Different Browsers or try on different device:

  • Sometimes issues are browser-specific. Test the checkout process in different browsers to see if the problem persists.

If you need more specific assistance, please provide any error messages or code snippets related to the problem.

5

This is the url https://www.aiwaflowers.ae/

6

Hi @RaoQurbanAli

I tested many times both on Chrome, Safari and Firefox browsers and cannot see the issue ask you mentioned.