Running Dawn 11.0 and getting message “The current theme doesn’t support filters" . Anybody else ever seen this when running a 2.0 theme and if so, how did you fix?
1 Like
Please check DM and let me know
Hey, @Ddougerw! Welcome to Shopify Community!
The error message you’re encountering normally pops up when the theme you use in your store doesn’t support filtering. Shopify themes support filtering so you shouldn’t be seeing the error in your admin.
Have you tried configuring the filter settings through the Shopify Search & Discovery app and viewing your storefront to see if the filters appear? Even though it’s unexpected, sometimes there are instances where the banner saying filters aren’t supported will appear even though the theme actually supports them. There’s a possibility this may be one of those instances. If you find that the filters work and display on your website, you can rest assured that it will continue working. You may disregard the banner or have it removed by our support team.
If you find that the filters don’t work on your website, we’ll have to investigate the concern as the Dawn theme should be able to support them. If this is the case, please visit our Help Center and get in touch with our support team.
Don’t hesitate to create a new post if you have questions about anything else!
1 Like