Issue: Since October 2, customer-side file and image uploads fail to transfer to the Shopify CDN (content delivery network). Upload attempts are unsuccessful, blocking file/image submission.
Symptoms: The network has been described as highly unstable during this period. A screenshot is referenced, suggesting visible upload errors.
Scope/Impact: Affects customer uploads in a Shopify app/storefront context, preventing successful file delivery to Shopify’s infrastructure.
Root cause: Unknown. The poster is seeking information on the cause of the CDN transfer failure and guidance on resolving it.
Actions/Workarounds: None provided. No confirmations of the issue’s extent or official notices are mentioned.
Status: Unresolved and open. Key questions remain about the source of the instability and steps to restore stable, successful uploads.
Since October 2nd, customers have been unable to successfully upload files, preventing them from being transferred to the Shopify CDN. During this period, the network has been highly unstable. Does anyone know what is causing this issue, and how can it be resolved? Thank you.
