I have no active discount codes on my site, even then the discount code field shows up in the checkout page. Need help to remove it.
Hey @Jiwya
In Shopify, the discount code field at checkout is a default feature that cannot be removed directly via the admin interface, even if there are no active discount codes. However, there are specific approaches to address this issue based on the type of Shopify plan you are using.
If you are on a Shopify Plus plan, you can customize the checkout process by modifying the checkout.liquid file. This file allows you to directly control the appearance of elements in the checkout process.
Open the checkout.liquid file.
{% if shop.discounts_count == 0 %}
{% endif %}
Hi @Jiwya ,
The discount code field is a default feature in Shopify’s checkout and cannot be removed unless you’re on the Shopify Plus plan, which allows for advanced checkout customizations.
Here’s what you can check:
Ensure there are no automatic discounts active under the Discounts section in your admin.
If you’re not on Shopify Plus, the field will remain visible, but you can inform customers through messaging (e.g., in the cart or product pages) that discounts aren’t currently available.
For a complete solution, consider upgrading to Shopify Plus or consulting a Shopify Expert. Let me know if you have further questions!
Kind regards,
Zohaib