The new account was blocked without any notification email 新号无任何通知邮件无故被封

Topic summary

  • 核心问题:用户新注册并付费开通套餐、绑定域名后,次日被全站封禁,店铺无法进入,且邮箱未收到任何封禁通知。
  • 已采取措施:已联系支持团队,对方称会“升级处理”,但已等待超过一周未见进度或回复。
  • 关注点与诉求:寻求社区建议,了解遇到无通知封禁时应如何处理或申诉。
  • 进展与结论:暂无。封禁原因不明,官方未给出解释与时间表,讨论仍处于待跟进状态。
Summarized with AI on December 15. AI used: gpt-5.

I registered a new account, purchased a package and bound a domain name, but the next day I was completely blocked, unable to enter the store, and did not receive any notifications in my mailbox. I contacted the support team and they said they would help me upgrade, but it has been more than a week and there has been no progress reply. How do you deal with this situation?

我新注册了一个账号,并且购买了套餐和绑定了域名,但是第二天直接被封了,无法进入店铺,并且邮箱没有收到任何通知。联系了支持团队,说帮我升级处理,但是已经超过一周了,还没有任何进度回复,请问大家这种情况怎么处理?