Hi everyone!
I’d love to share my Shopify store – The Outside Lighting Specialist (TOLS). We specialize in high-quality outdoor lighting, including festoon lights, oak bollards, plug-and-play LED systems, and more.
Our goal is to help homeowners and designers create beautiful, energy-efficient outdoor spaces that shine year-round. The site is built on Shopify with a focus on clean design, smooth navigation, and a great customer experience.
Key Highlights:
Wide range of weatherproof outdoor lighting
Connectable string lights and oak bollards handmade in the UK
Durable, eco-friendly designs built to last
Fast, secure checkout and UK-wide delivery
I’d love to hear your feedback on design, performance, and user experience — any tips from the Shopify community are welcome!
I must tell you first, to do a bit of research and check other topics on feedback and one with “no sales” or “zero sales” to see a lot of good advice on store issues, how to convert more, and what you can improve.
Your site is OK, has a good theme, but I find a few things missing.
First thing I noticed are medium quality images, not all but some are blury, lower resolution, with not great lighting. And that does not look good. Next thing, there is not a single human in the images, and yes you sell a product but it is more than that. Customers need to connect somehow. There is also nothing personal, About us page is like AI-generated. A good example of a store that did a lot of good things is
A recent feedback says it all
So try to get an idea in what direction to go.
And do check your homepage, customer reviews, date is spinning and it is very strange, must be a bug.