When I try to login/ sign up for Shopify Partners. I get an error page
The page you’re looking for could not be found. Please make sure the web address is correct.
The URL kinda talks about SSL certificate being expired. What’s going on?
Topic summary
Multiple users are encountering a “page not found” error when attempting to access Shopify Partners login or client stores. The error appears on specific Shopify accounts URLs, with one user noting the URL references an expired SSL certificate.
Key Details:
- Error occurs during Partner login/signup and when accessing client stores
- One specific case involves a two-factor authentication enrollment page
- A screenshot has been provided showing the error message
- Request ID logged: 0f30999b-9fbb-4c6b-b6c2-1eb76b439845-1737031964
Support Response:
Shopify support has requested:
- The exact URL being used
- Whether users have tested alternative browsers or devices
Status: Issue remains unresolved with troubleshooting in progress.
Hi, @tanushmahalka .
Thank you for reaching out! I am sorry you are not able access Partner log in.
Can you share with me the URL you are using to access it? Have you tried on a different browser or device?
Please let me know if you have any further questions!
Talk soon,
Hey there,
When I try to login to one of my clients stores as a Shopify Partners. I get an error page
I got a similar issue when I login as Shopify Partner to one of my clients:
https://accounts.shopify.com/accounts/281180884/setup/enroll-tfa?rid=64e013a2-0149-4976-9bdb-6e668d994ebc
“The page you were looking for was not found
Please make sure the web address is correct.”
Anfrage-ID: 0f30999b-9fbb-4c6b-b6c2-1eb76b439845-1737031964
What is the problem here?
Thanks for your help