The price of the product change own it's own

[Wasan]

Hi there, i have a problem on my shopify store. I already set up the prices of the products when my customer ordered that it dropped of the regular price I never changed the price of my product and have no idea how it discounted the price of the product on it’s own. Any help please??

[suyash1]

@Wasan - can you please share this page link?

[Wasan]

Sorry which link you’re talking about?

[suyash1]

@Wasan - where the price changed

[Wasan]

I’m sorry I don’t know how can i get it .

For example here’s my original price and when I sold it it dropped to lower price

[suyash1]

@Wasan - is any setting like price including tax or excluding tax? or any code modification you or someone else did where price is but or anything like that? can you add me as collaborator? I can check it

[Wasan]

Yes, i have all my products taxes changed and let me know how can i add you as a collaboration please?

[suyash1]

@Wasan - can you please share website link? I will send collab request

[Wasan]

Here’s the link of my website

https://wasanskintreat.com/collections/all?fbclid=IwAR2XmrURCteU6L1OWxCUgukIv6LYe89n-BaLDqe8S2tGa6tt9mN5fsuE9lk

[Wasan]

I made all the products drafts

[Wasan]

This one for my shopify store

https://wasan-skintreat.myshopify.com/admin

[suyash1]

@Wasan - I sent request.

[Wasan]

Got it. Thanks

[suyash1]

@Wasan - I added it to cart and this is what I see, where exactly do you see less price?

[Wasan]

When they checked out and pay it dropped . All the products the same not just this one.

[suyash1]

@Wasan - this is cart and checkout

[Wasan]

Perfect. Did you solved the problem and what it was? . Also you can check my 4 orders it was not the same price when they order it.

thanks

[suyash1]

@Wasan - I did not do anything actually, prices just showed like screenshots.

I do not have order rights, I can check orders if I get access.

[Wasan]

Here’s one of the orders that dropped all the prices?

[suyash1]

@Wasan - may be tax is charged on original price and then reduced price is shown, can we check by disabling that tick box? and then you put dummy orders?

almost 6% is tax