This would just be incognito on your browser - also are you the app developer?
Topic summary
Product shows in stock in the backend and inventory management, but the storefront product page prevents adding to cart, stating it’s not available for sale.
Screenshots (images) are provided to illustrate the discrepancy between backend stock and frontend availability.
Proposed troubleshooting: try viewing the product in a browser’s incognito/private window to bypass cached data that might be showing outdated availability.
The requester asked how to access incognito mode and expressed doubt that cache would persist so long.
Clarification given: incognito refers to the browser’s private mode; a question was raised about whether the requester is the app developer.
Key terms: cache = stored browser data that can show stale information; incognito/private mode = browser session that doesn’t use most existing cache/cookies.
Status: unresolved. Pending actions:
- Test the product page in an incognito/private browser window.
- Confirm whether the requester is the app developer to determine next troubleshooting steps.