Does anyone know why this is happening? I marked the product, and it shows that it has been filtered and added to the store, but when I look in the store, I see that there’s no product. How can this be fixed? Has anyone else encountered something like this or something similar? I’ll attach a picture so you can understand.
Topic summary
Issue: A product marked as added/filtered does not appear in the store. An image was attached to illustrate the problem.
Likely causes and checks:
- Product status not set to Active (Active = product is enabled; Draft/Archived won’t show).
- Product not published to the Online Store sales channel (Publish = visible on the storefront; Unpublish = hidden).
- Product availability not assigned to Online Store within the product page.
- If using a third‑party app (e.g., Zopi), the “Push as Unpublish Product” option may have been ticked, keeping the product hidden after upload.
Recommended actions:
- Set the product to Active.
- Ensure it is published and available in the Online Store sales channel via the product settings.
- Review third‑party app upload settings and uncheck “Push as Unpublish Product.”
Notes: Multiple screenshots were provided showing where to check status, publish, and availability settings in Shopify; these visuals are central to troubleshooting.
Status: No confirmation of resolution from the original poster; thread remains open with actionable troubleshooting steps.
- Make sure your product status is active
- Ensure that your product is published on the online store.
Hope it helps!
Hi @GetCalmi ,
There are a few possible reasons why you’re not seeing your products appear. If you use a third party app like Zopi, check if you tick the ‘Push as Unpublish Product’ option before uploading the product into Shopify.
Another common issue with products not displaying correctly on your site is that your products aren’t set to be available in the Online Store. You can check that within the product pages here.
Once you have found the reason, you could fix this case by making the product available online on Shopify.