The products I imported are not showing up on my page from "DSers"?

Topic summary

Issue: Products imported from the DSers dropshipping app are not appearing on the Shopify storefront and each product displays as Sold Out, despite being included in the Online Store sales channel. Screenshots were provided.

Guidance offered:

  • Contact DSers support first, as they can inspect the app’s integration with the store.
  • Debug steps:
    • Verify each product variant has inventory assigned to a customer-checkout-enabled location in Shopify.
    • Ensure the product status is Active and available on the Online Store channel; if set correctly, inspect the theme’s product templates (e.g., product.liquid and related snippets like product-form.liquid) to rule out theme-related display issues.
    • Create a test product with inventory to see if it displays; compare its settings to the DSers-imported products to identify differences.

Status: No resolution yet; thread contains troubleshooting recommendations and suggests engaging DSers directly.

Summarized with AI on January 7. AI used: gpt-5.

I imported a bunch of shirts from DSers app but when I go to my Shopify, none of them are visible. When I view each product individually, it shows as Sold Out. All m products are included in the sales channel. Does anyone know why my products from DSers are not showing up?

Thank you

1 Like

If you have a problem with an app, I would contact the app directly, they’ll likely have the best information, and can look into your store since their app is connected.

Other than that, here’s how I would debug this:

  1. Check the product variant details page to make sure inventory is stocked at a location that your customers can checkout with

  2. If there is inventory, and the product is set to active and on the online store sales channel, open up your theme editor and navigate to the area that shows the product details (if you’re not sure, start with the product.liquid template and work your way down… I’ve often seen it in a Snippet called product-form.liquid)

  3. Create a test product and put inventory in it, and see if that shows, compare what’s different between the 2 products