I went to shopify backend and clicked on the order option, but the interface won’t load out and shows an error.
What should I do to fix it please?
Topic summary
Issue: The Shopify admin “Orders” page fails to load and shows an error when accessed from the backend, preventing order management and fulfillment.
Details: The user reports clicking the Orders option in the Shopify backend and receiving an error instead of the interface loading. A screenshot is attached and appears central to understanding the exact error message/state.
Impact: Blocks viewing, processing, and fulfilling orders, affecting payments, shipping, and overall operations.
Action requested: Guidance on how to fix or troubleshoot the loading error.
Current status: No solutions, causes, or diagnostics shared yet. No confirmation of wider outage or platform issue. Discussion remains open with no resolution.
Unanswered key questions:
- Browser/device used, recent updates, or changes made?
- Cache, extensions, or network issues tested?
- Error code/message visible in the screenshot or browser console?
- Whether the issue reproduces in another browser or in incognito mode?
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