The purchased shipping label is printing all of our customers names twice, and our companies name twice. I know the package will get there, but I feel this looks unprofessional. I can’t figure out how to fix this?? Anyone know? I’ve attached a picture for example. [Shipping label.JPG]

I am encountering a similar problem. The return address on the shipping label shows the company name twice and doesn’t show the 2nd line of our address (e.g. Suite #).

Evidently this is due to UPS label requirements. If the “company name” section is left blank, the double post appears. I spoke to Shopify help this afternoon and they gave this explanation. I haven’t tested the theory yet, but I will and I’ll report back.

Has anybody gotten a fix to this issue? This looks terribly unprofessional on my packages…

We are experiencing the very same issue. Has anyone found a resolution for this? I agree it looks tacky and unprofessional.

Having the exact same issue as well. I’m pretty sure it’s only with UPS. Also I’ve noticed that when printing ups labels on 4x6 thermal, the labels are not centered and there’s white space on the top and left sides. It’s really annoying because parts and get cut off. I don’t have this problem with u…

Has anyone found a fix for this? I’m having the same problem and it looks terribly unprofessional.

The only thing I’ve found to work is downloading each label and drawing a white box over the text so it doesn’t print. Not very functional but I don’t think there’s any other solution as of now. I think its a problem with UPS.

The Shopify Shipping label is printing the addressed name twice?

Payments + Shipping & Fulfilment

dunstontc March 10, 2020, 6:28pm 2

Have been encountering this issue as well.

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The Shopify Shipping label is printing the addressed name twice?

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