The purchased shipping label is printing all of our customers names twice, and our companies name twice. I know the package will get there, but I feel this looks unprofessional. I can’t figure out how to fix this?? Anyone know? I’ve attached a picture for example. [Shipping label.JPG]

We are experiencing the very same issue. Has anyone found a resolution for this? I agree it looks tacky and unprofessional.

Having the exact same issue as well. I’m pretty sure it’s only with UPS. Also I’ve noticed that when printing ups labels on 4x6 thermal, the labels are not centered and there’s white space on the top and left sides. It’s really annoying because parts and get cut off. I don’t have this problem with u…

Has anyone found a fix for this? I’m having the same problem and it looks terribly unprofessional.

The only thing I’ve found to work is downloading each label and drawing a white box over the text so it doesn’t print. Not very functional but I don’t think there’s any other solution as of now. I think its a problem with UPS.

Hi, I am having the same issue . My company name is printed twice at the top .Did you find a fix for that? Also I noticed that in the “Ship To” section it prints my customer name twice as below. Is this recognized by UPS shipping? Thanks for your help! Ship To: Customer name Phone number Custome…

I doubt this a UPS issue. When I purchase UPS labels from Amazon they come out perfect and look more professional.

I am experiencing the same issue, only happens with UPS. It’s double printing both the company name in the return address and the customer’s name in the shipping address like the example below: Company Name Company Name 123 Example Street Boston, MA 12345 Customer Name Customer Name 578 Sample Str…

I am having the same issue and it seems like it’s a common complaint. Why hasn’t there been a solution offered by Shopify? So frustrating.

Any solution to this issue yet? Seems like it has been awhile since this was first reported and is still happening.

The Shopify Shipping label is printing the addressed name twice?

Payments + Shipping & Fulfilment

nulosangeles March 9, 2022, 10:52pm 24

Same issue as the other replies. Any update, @Shopify_77 ?

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The Shopify Shipping label is printing the addressed name twice?

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