The weight I was charged extra for was correct

Shopify Discussion
1

I was charged $1.30 more for the package, but the weight was exact and correct. Can anyone make sense of why I was charged?

  • You were charged $1.30 for a shipping label price adjustment.

    11:36 AM

    Carrier

    USPS

    Fulfillment

    Order #13898-F1

    Package

    large polymailer

    Weight difference

    Your stated package weight (25 oz) differed from the actual weight (24.96 oz) measured by the carrier

    Learn about price adjustments

2

May be it’s a dimension issue ? go into your shopify shipping settings and look at the dimensions you have saved for that large polymailer preset. If the dimensions aren’t filled in or are off, Shopify can’t account for dim weight when generating the label, which leads to these adjustments after the fact.

3

no, actually dimensions were under the one I used. 17 × 15 × 3 in • 25.0 oz

4

So the dimensions are little off for this weight and they may have rounded it to 2lb and charges you accordingly.

5

Even if the weight is correct, carriers usually add extra charges for Dimensional Weight (the box size was larger than expected) or hidden Surcharges (residential delivery, fuel, or address correction fees). You should check all the fee once again.