Theme background

Topic summary

A user is trying to modify information displayed in their Shopify store (shown in an attached screenshot) but cannot locate the relevant code.

Initial Troubleshooting:

  • Another user suggests this might be controlled by an app and recommends contacting the app provider
  • The original poster considers deleting the app but is asked to share their store URL for proper diagnosis

Detailed Solution Provided:
A comprehensive step-by-step guide was offered:

  • Theme Editor First: Check Online Store > Themes > Customize for no-code editing options
  • Code Inspection: If needed, access Actions > Edit Code and search Sections/Snippets folders for relevant .liquid files
  • Browser Tools: Use browser inspect feature to identify content sources
  • Safety Measures: Duplicate theme before making changes to create a backup
  • Alternative Causes: Check if installed apps control the content

Current Status:
The discussion remains open with no confirmation whether the issue was resolved. The user has not yet provided their store URL or indicated which solution approach they pursued.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.

Hi @Perry07612

Is this from the app? If it is, you need to reach out the app provider.