Theme change due to currency glitch in the current theme

Shopify Discussion

Topic summary

A Shopify store owner is experiencing a currency display glitch where some products show in incorrect currencies. They’re seeking help either to fix the issue or change themes.

Proposed Solutions:

Fix Without Theme Change:

  • Verify currency settings in Settings > Markets > Preferences
  • Disable currency conversion apps temporarily to check for conflicts
  • Inspect theme code files (cart.liquid, product.liquid) for incorrect currency formatting
  • Clear cache and test across different browsers

Alternative Approach:

  • Preview and switch to a new theme if fixes don’t work
  • Back up current theme before making changes
  • Migrate custom code and app settings to new theme

Status: The discussion remains open with troubleshooting steps provided but no confirmed resolution yet. The responder suggests contacting Shopify support or the theme developer if the issue started after a recent update.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

Hi,

I need someone who can help me with changing the theme in my shopify store. My current theme has a currency glitch where some products are being shown in a different currency. If anyone can solve this without changing the theme that too is ok for me.

2

Hi @Hadeedtools

I get what you’re saying—having products display in the wrong currency is a major issue, especially when it affects customer trust and sales. You have two options here: fixing the glitch in your current theme or switching to a new one. Let’s go over both.

Option 1: Fix the Currency Issue Without Changing the Theme

Before switching themes, it’s worth trying a few fixes:

1-Check Your Currency Settings:

  • Go to Settings > Markets > Preferences and make sure your store currency is set correctly.
  • If you use multiple currencies, ensure that your currency conversion settings are accurate.

2-Disable Auto-Conversion (If Using an App):

  • If you have a currency conversion app, try disabling it temporarily to see if it’s causing conflicts.
  • Some themes have built-in conversion features that may not work well with third-party apps.

3-Inspect Theme Code (If Comfortable with Editing):

  • In Online Store > Themes > Actions > Edit Code, check the cart.liquid and product.liquid files for any outdated or incorrect currency formatting.
  • Look for code related to {{ shop.currency }} or {{ shop.money_format }} and ensure it aligns with your settings.

4-Clear Cache and Test on Different Devices:

  • Sometimes, browser cache can cause currency display issues. Try clearing your cache or testing on an incognito tab.
  • Also, check from different devices to see if the problem is consistent.

Option 2: Change the Theme (If Fixing Isn’t Possible)

If none of the above fixes work and you’re still facing issues, changing the theme might be the best move.

1-Preview a New Theme First:

  • Go to Online Store > Themes > Explore Free Themes (or buy a premium one).
  • Click “Preview” to test how it looks before committing.

2-Back Up Your Current Theme:

  • Before switching, duplicate your current theme by clicking Actions > Duplicate in case you need to revert.

3-Migrate Custom Code & Apps:

  • If you have custom code or apps, you may need to manually transfer settings to the new theme.

Final Thoughts

If you’re comfortable with minor coding, try tweaking the theme’s currency settings. But if you don’t want to deal with technical stuff, a new theme could be the simplest solution. If this issue started after a recent update, consider reaching out to Shopify support or the theme developer for a fix.

If you need any other assistance, I am willing to help.
Best regards,
Daisy.