Users of the Shopify Sense 2.0 theme are experiencing an issue where gradient background colors display correctly on desktop but appear as solid colors on mobile devices (specifically iPhones using iOS and Chrome).
Problem Details:
Gradients briefly flash for 1 second on mobile, then revert to solid colors
Desktop preview (both desktop and mobile views) shows gradients working properly
Issue occurs only on actual mobile devices, not in browser-based mobile previews
Attempted Solution:
A support representative (KetanKumar) provided custom CSS code to add to the theme’s base.css file using media queries targeting mobile screens. However, the original poster confirmed this solution did not resolve the issue.
Current Status:
The thread remains unresolved with multiple users reporting the same problem. One user mentions struggling with this issue for six months. The original poster indicates they eventually found a solution with KetanKumar’s help, but the specific working fix was not shared in detail within the visible conversation.
Multiple screenshots and a video were shared demonstrating the difference between desktop gradient display and mobile solid color rendering.
Summarized with AI on November 22.
AI used: claude-sonnet-4-5-20250929.
I have selected gradient colors for the page. They look fine in website view, but when I try on my mobile preview they are solid color. Just appear 1 second as gradient and then the colors turns solids.
Do you know what is happening and how to solve it?
Hi how are you today?
I’ve been trying to fix it for six months and I still dont know how :(((
can you please please please help me?
in IOS it still looks solid color and not with gradient colors