Theme editor error after publishing item from Printify to store

Shopify Apps
1

I’ve just tried to publish an item through the Printify app to my store. I’ve now lost access to the theme editor. On the Shopify interface, when I click on the theme editor it throws an error. It says to try reloading the page (which I’ve tried). I’ve been trying for an hour now. I really need to get into it as I’m getting ready to launch my public Web Site on Friday and have a ton of edits to make. This happens when I try to click on any of the theme editor options (themes, blog posts, pages, navigation, and preferences).

I’ve tried reloading, clearing the cache, deleting the product I posted as a test from Printify, and using a different browser.

I think the theme I’m using is Dawn.

The error copy is:

There’s a problem loading this page

There’s a technical problem with Shopify that has prevented this page from loading. Try reloading this page or going to another page in Shopify. If that doesn’t work, visit our status page(opens a new window) for updates and try again later.

Reload this page (button)

Request ID: beb46c43-0f43-494c-a50d-9386a90e7fda

A screenshot of what I’m seeing:

theme error 01.PNG
theme error 01.PNG2483×1395 118 KB

2

Hi @KevinLucasArt this error is not related to Printify. Shopify is having issues with the Online Store section. You can check the current status here: https://www.shopifystatus.com/

1 Like
3

Huh…when I checked the status page last time (about a half-hour ago) it said all was good but now has this error posted. Thank you so much for this. It was really helpful! I suppose I’ll just go have a cup of coffee and wait a bit.