Theme payment coming up with 'server error'

Store Design
1

Hi all,

I’m trying to purchase the theme ‘Blockshop’ but every time it shows up with a red Shopify ‘server error’ message at the bottom of the screen. No idea why as the Shopify plan payment works on the same credit card and the credit card went through the bank authorisation process when it was added.

Shopify Help have reset the payment attempts on their system and said it should work now but it doesn’t.

Anyone else had/having similar issues or know how to solve it?

Thanks.

2

Hello Muktharajj,

As I said I’m just trying to purchase the theme via an authenticated credit card. Via the normal ‘buy theme’ button from Shopify ‘Online Store’ section.

3

Don’t worry, I don’t think you’re understanding the issue. But thanks for your reply.