Hi, I’m having this issue as well. The message reads “There was a problem with Spotify for Artists that has prevented this page from loading. Please try again later.” The primary reason for me switching distribution to shopify WAS its connection with spotify- what gives?
Topic summary
Users are experiencing persistent page loading errors when trying to access their Shopify accounts. The error message states “There’s a problem loading this page.”
Troubleshooting steps suggested:
- Clear browser cache and cookies
- Use incognito/private browsing mode
- Try different browsers (Chrome, Firefox, Safari)
- Verify login credentials
- Check internet connection
- Disable browser extensions
Current status: The original poster tried all recommended browser-based solutions without success. The issue remains unresolved, with the suggestion to contact Shopify Support directly for further assistance.
Additional note: A separate user reported a similar loading problem specifically with “Spotify for Artists” integration, expressing concern since Shopify’s Spotify connection was their primary reason for switching distribution platforms.