Anyone else getting this when trying to add an image / media to a product in the Simple Theme. My image files are not corrupt and I have done any necessary updates and restarts on my browser and computer. I have been able to successfully load images to the products via my phone / the shopify app, but not via my laptop and the download folder on the computer.
Any suggestions or ideas on what may be going on??
TIA!
Sounds like this is a local-ended issue if you’re unable to replicate this through your other devices. You mentioned you’ve done the necessary updates and restarts. Did this include:
Clearing your browser cache cookies?
Trying Google Chrome Incognito mode?
Trying a different browser?
When testing with your mobile devices, are you using the exact same files or are they different files?
we are having same issue, and all shopify agents inssiteng its a local issue. but for sure its not.
we have tried everything from changing internet connections to new laptop Pc and macs, even Shopify mobile app and finally, we tried with other stores we own, and still the same issue.
Shopify simply ignoring the issue
Hi we have been having the same issue intermittently throughout this month. After checking around it looks like the issue is with Shopify’s CDN it looks like they have been implementing code to make loads on there servers less… been causing tons of lag issues this whole month