Hi @galaxy_k
Thank you for sharing that screenshot and the issues you are having with your A records.
I can’t speak to what DNS information Google Workspaces requires, but I can speak to what Shopify requires. Shopify does require an A [email removed] record that points to a Shopify IP. Additional records of this nature could cause errors for your customers as the IP address will not always resolve to the Shopify IP and their browser may block them from visiting the website.
When a client (such as a web browser) requests the IP address of the domain, the DNS resolver returns multiple IP addresses in a rotating order. The client typically uses the first IP address received and caches it for a certain period of time. Subsequent requests from the same client may receive different IP addresses from the rotation. And not all of those IP addresses point to Shopify, so some customers will get through while others don’t.
Upon reviewing the documentation you shared, it appears that the 4 additional A records are for when you need to map your Google Site to a third party domain address. If your website is hosted on Shopify, then those 4 additional A records should not be required as this is not a Google Site. When reviewing Google’s help doc Use non-Google services with a domain registered through Google, they seem to refer to the third party services for the appropriate DNS settings.