Hi @nasirch186 ,
Your email, IP address, and credit card are black list, you must to create new store using new email, IP address and credit card if you don’t want they shutdown your store again.
I tried to make new store with new email. But same thing happened with that new email. Tell me how my ip address and Credit card will be removed from blacklist
Hey, @nasirch186
Eunice here from Shopify. Thanks for posting, and welcome to the Community!
I’m sorry to see you’re currently unable to gain access to your store. I recommend contacting Shopify Support to resolve this issue. A Support Advisor will be able to take a look at your account and support you going forward to get this fixed. You may get in touch via chat, email, or call-back by following this link. For the fastest support, I recommend selecting the chat option.
I hope this helps.
