This order can’t be shipped to your location. Contact the store for more information

Hi everyone :

what’s wrong with shopify I think it has numerous of bugs need to fix, one from these problems that I face is, when I get into checkout section trying to testing checkout for an item after filling all form applications then click submit I get this error or alert “This order can’t be shipped to your location. Contact the store for more information.” , knowing that I have set the shipment method for the rest of world and free.

Hi @walid01

To manage the locations where you deliver, this can all be managed in your shipping settings/shipping profiles. And I guess you have already checked that so just check if you have access to Shopify Markets in your store? If you do, you can navigate to Settings > Markets to check if the other regions on your store has been activated within the Markets settings of your store. If a region you wish to sell to isn’t currently active on your store, you can click Manage > Activate market for the market that wish to activate. This should then also activate the region on your checkout.

Or you can contact Shopify live chat support: https://help.shopify.com/en/questions#/contact/chat

great, thanks that was helpful