Same here. I purchased my own domain so I could have more control over my website and now like you, Instagram is saying my catalog doesn’t match how I originally set up Instagram shopping. And I don’t have the option of changing that domain anywhere. All of my items are the same and everything and everything syncs perfectly on Facebook from my site. It is just my domain that changed. I have contacted Instagram and Facebook support. I’m waiting to hear back.
Mauijpm
11
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Instagram shopping denied: Product Unavailable on Your Website | 68 | 596 | September 29, 2023 | |
| Having problems connecting my shopify store to Facebook/Instagram | 20 | 243 | June 2, 2023 | |
| ShopifyのカタログがInstagramに「ショッピング用に選択されたドメインを使用していません」と表示され商品タグが付けれなくなりました。 | 21 | 267 | June 17, 2023 | |
| Este producto no usa el dominio que has seleccionado para Compras en Instagram | 2 | 90 | July 6, 2023 | |
| How can I verify my domain for Facebook using DNS or HTML upload? | 90 | 765 | May 3, 2022 |