So I’m trying to tag products on my instagram business page @cybr.goat but it keeps telling me the message that is on the title. I only have ONE product that is able to be tagged, but the rest are there but are unavailable, any help?

yes here: https://www.facebook.com/business/help at the bottom click ‘chat’

I don’t have the chat option on that page. I’ve just done two support emails. One yesterday and today. Still waiting to hear back. If I get any information / instruction of value, I’ll be sure to let everyone know.

I’ve had the exact same issue since I bought a new domain name!

Exact same problem here. Tried Shopify support as well as Facebook/IG support, without any solutions. Shopify says its a Fb/IG issue, and Fb/IG says it’s a Shopify issue. Great… Now what?

I think it has to be a FB / IG issue. Because I’m using a Square site and am having this issue. I’m getting no response from FB or IG regarding my two support requests. It really feels like our Instagram accounts have been put in limbo / no mans land. They aren’t disconnected from FB and Instagram,…

I’m waiting for a answer from Facebook. Until that, I returned my instagram account to personal. I saw some people saying that if you returned to personal for a while you’ll have to apply to Instagram Shopping again and chose another domain. So I’m trying this. I think the problem is because when I…

Let us know how that goes. I can’t switch back from business to personal. I would lose all of my insights and shop and everything - without any guarantee that they would approve me for a new shop. I’m not sure about the DNS issue because I went from mysite.square.site to my url that they (square) n…

My account is new so i sacrificed all the info. I`ll w8 a fill days now. If it works I come back to tell you

Will you let us know if that works!

"This product does not use the domain you selected for Instagram Shopping"

Shopify Discussion

Mauijpm August 7, 2020, 5:15pm 21

Has anyone made any progress with Facebook or Instagram? I haven’t even received a single response from them.

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"This product does not use the domain you selected for Instagram Shopping"

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