So I’m trying to tag products on my instagram business page @cybr.goat but it keeps telling me the message that is on the title. I only have ONE product that is able to be tagged, but the rest are there but are unavailable, any help?

I’m having the same problem … when I first started it took a few days for all the products to show up as taggable. Then it started working just fine. Recently I changed my Shopify store domain name and now I’m back to the same problem again lol, I am googling every which way I can, trying to figure …

Yeah, I’ve found similar complaints in the recent past and it looks like the issue is an Instagram/Facebook issue, not a Shopify issue; however I didn’t see any solutions were discovered :disappointed_face:

Any News? i have the same problem here. The products shows up but when i try to tag i get this message.

I have the same problem, i don’t know what to do

did anyone find a solution? still haven’t been able to figure it out

Same thing is happening to me, I am having trouble tagging products and cannot figure anything out. Please let me know if anyone else figures out this issue

Were you able to figure out anyway to resolve this? I would love any tips. Thank you

The same thing happened to me! I switched to my own domain and now my products won’t tag on IG. It’s been a week and I’ve had multiple people look at it with no solution.

Same here. I purchased my own domain so I could have more control over my website and now like you, Instagram is saying my catalog doesn’t match how I originally set up Instagram shopping. And I don’t have the option of changing that domain anywhere. All of my items are the same and everything and e…

"This product does not use the domain you selected for Instagram Shopping"

Shopify Discussion

calmafloral July 30, 2020, 3:02pm 3

i am having same problem! maybe something is up with the system - it’s weird we’re all experiencing the same problem in the last 24 hours?

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"This product does not use the domain you selected for Instagram Shopping"

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