So I’m trying to tag products on my instagram business page @cybr.goat but it keeps telling me the message that is on the title. I only have ONE product that is able to be tagged, but the rest are there but are unavailable, any help?

Will you let us know if that works!

I tried to hire someone through Shopify experts and they said the couldn’t do anything.

Well I actually managed after 2 days to solve part of the problem: I was finally able to tag products and add them to my store BUT. The thing is that I was thinking about the “domain” part of the problem. Then I remembered the first time I applied to to sell on Ig, i sent for revision a different do…

@Christiandolz , you said “This is an absolute mess. Specially because when I applied for the second revision I clearly specified I had a new domain, and included it it my appeal message.” *** Could you please tell me how you were able to do that, apply for a second revision? Thanks! Was it a se…

Yes, I do have the same problem as you, even if you edit the products manually, the sync with shopify in the catalogue would overwrite the changes eventually. Concerning your question: I waited around 2-3 months after being rejected with my “.myshopify.com” store, and the re-applied with my “.com”,…

@Christiandolz Thanks for your answer. “Unfortunately”, I wasn’t rejected with my “ myshopify.com ”, so I can’t even hope to reapply anytime…

Hi! how do you manually change the urls from the Facebook catalogue??? I’m into my 4th week of not being able to tag and it’s really getting me down , that and having to jump through hoops for Facebook and just want to give up :slightly_smiling_face: thanks L

@LynneGardner1 you go in your Facebook Catalog Manager, select your catalog, click on a product, click edit, change the URL. But if your catalog is linked with Shopify, anything you change will be changed back to what it was eventually.

Hello Everyone. I got mine working again, but I went in a roundabout way. I am working with Square and not Shopify - but I thought I would share what I did: Over the weekend, I completely disconnected my Facebook / Instagram from my Square feed. So that the shop showed “connect to a catalog” on IG…

"This product does not use the domain you selected for Instagram Shopping"

Shopify Discussion

Mauijpm August 8, 2020, 5:47pm 30

@Christiandolz You’ve been waiting three months with no fix?

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"This product does not use the domain you selected for Instagram Shopping"

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