My site www.illumemd.com was working fine couple of days and it stopped working and start giving following error.
This site can’t be reached
The connection was reset.
Hi @illumemd ,
Thanks for reaching out. I completely understand this is not ideal, and you need the issue resolved as quickly as possible.
However, when I clicked the link you provided, the page did load on my end. You can see how it looks in the screenshot below. Did you manage to fix the issue in the meantime, or are you still experiencing the error?
We had some brief downtime around the same time you posted this. After clearing your browser cache and cookies, if the issue persists, please let me know.
If you’d like immediate assistance to chat about this issue, you can do so via our live chat and callback option. I invite you to reach out to our Contact Us page. Once you log in, select the topic you’d like to discuss with the Support Advisor. In your case, click on Account. Then scroll down to the bottom of the page, where you should see the ‘Get Support’ section, where you can select your preferred communication channel.