My customer cannot check out. They are getting an error of This store can’t accept real orders or real payments. The test mode is office, i have a subscription and the password has been removed. Please advise.
Hi, @stickershop .
Thank you for reaching out! I am sorry you are experiencing issues with your checkout.
Can you please share your URL with me so I can test this on my end? This will allow me to see what the issue may be.
Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?
Talk soon,
the site is stickershoplaw.com We sell custom printed law enforcement stickers. I was able to do a mobile purchase but having an issue on my desktop.
Hi, @stickershop .
Thank you for your reply and for sharing your URL!
I tested your checkout on my end, and everything is working correctly. You may need local troubleshooting, such as clearing your cache/cookies and browser data or trying on a new device. Sometimes it is just a connection error. If this issue persists, can you share a screenshot of the error you see on your end?
Very cool products, by the way! Talk soon,
I cleared my cache and it worked, thank you!!!
Hi, @stickershop .
Thank you for letting me know. I am glad that worked for you!
Please don’t hesitate to reach out if you have any other questions regarding your Shopify store.
Take Care,