I have been getting emails for a while now about my SSL needing to be renewed and maintenance of my store, and I’ve been threatened that my store will be shut down. I started the process to renew it, but then I closely looked at the email domain ending in “gmail.com” which made it seem suspicious to me. Please, if anybody can offer insights with what I’ve shared that would be great. Some of the email addresses that I’ve gotten the notices from are here:
Topic summary
A store owner received threatening emails claiming their SSL certificate needs renewal and warning of store shutdown. The emails came from suspicious addresses ending in gmail.com, including shopifymaintenancedomain@gmail.com and shopifystore.ing@gmail.com.
Resolution:
- Confirmed as a scam/phishing attempt
- Legitimate Shopify communications only come from @shopify.com domains, never from Gmail or other third-party email services
- No action needed; the threats are fraudulent
1 Like
Hey @EsuO
Shopify would never email you from any other domains like gmail.com except for shopify.com so it’s a scam email and there’s nothing to worry about in it.
Best Regards,
Moeed