Thumbnails error: moving above the primary picture under guest mode

Hi all,

I seek your expertise to look into the error regarding thumbnails display. Typically, thumbnails are supposed to be under the primary image when displaying but few days ago when I viewed the website under guest mode, they moved to above position (pls see the below screenshot). Some findings from me:

  • It only happens when using Google Chrome

  • If I browse the website under private mode, the thumbnails appear correctly again.

Is there any solution to fix the error? I am afraid this will impact customer’s experience viewing the products details.

Thank you!

Hi,

Can you share your store url