To add this collection to your online store’s navigation, you need to update your menu When i follow the guides on shopify i get the same message, i’ve seen several where CS have taken over and helped from their backend. It seems to be a general problem with the free themes on Shopify - we use DAWN…

The shopify menu is set up in Navigation, can you describe in more detail exactly what problems you are having? Maybe I can help you solve it quickly.

Hey, The problem is that message. When we sat it up it worked perfectly fine with everything. Now we can see the collections logo plus and CTA’s but we can’t press them and get into “the collections”. Within the navigation it set up such as “products → all collections” I’m having support on it rig…

Hello @the3amigos , To add a collection and link it to the navigation menu on Shopify, follow these steps: Log in to your Shopify admin dashboard. Go to Products > Collections > Create Collection Enter a title for your collection and add a description if desired. Configure the collection settin…

That’s what we have been doing and how it worked until late last night (CEST). Now it doesn’t work anymore - but technical support is helping and they can’t figure out either as of yet. We’ve created new collections and done the process all over again and it still doesn’t work.

Hello! I got the same error today. And solved it myself: it was too heavy collection’s image. I reduced the quality and all set!

I don’t know if this is still ongoing, but I am now having this problem too as of March 2024. I’ve never had a problem, and my shop has been up and running for nearly a year.

Hi, @falcieridesigns ! In this case, kindly get in touch with our team through the Help Center . Ask the chat assistant to contact support and it’ll guide you with your next steps on how to connect with a team member. From there, we can take a closer look.

To add this collection to your online store's navigation, you need to update your menu - no help

Technical Q&A

carlgghfhjkghjk August 27, 2023, 7:29am 6

Why is it not possible to choose thumb down?..cause this was not helpful.

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To add this collection to your online store's navigation, you need to update your menu - no help

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