Over the last few weeks, I’ve had a massive influx of bots with similar names and addresses adding low price products to carts and then abandoning them. I’ve spoken with Shopify support regarding this issue and all they could tell me was to “install bot protection apps” and to turn on re-captcha. Ne…

Require customers to use email to log in to check out and it stops this bot.

We are seeing 1,000+ of these per day since April 7th. On our site they are not attempting to charge CCs, just starting checkout & add-to cart actions. Are others seeing CC testing occurring? Shopify support has said they can’t do anything because it isn’t preventing normal checkouts. I’ve had to t…

One thing our email provider helped us do is separate abandon cart from abandon checkout email automations. A user exists from abandoned cart automation if they a) start checkout, or b) place an order. Since the bots are going direct to checkout, you can still capture people are are abandoning cart …

We seem to have successfully blocked the cart and checkout exploits by setting up a third party WAF. We are still in testing mode, so I will not share the details yet, but the solution seems to be in sight. Stay tuned and i’ll share once solution is fully confirmed.

Our bot attack seems to have finished. Not sure if Shopify did something or the bot just ran its course. 18,000 bad emails later…

Keep us posted on whether this is indeed getting better. We’ve had false hopes as well as they seem to pause and come back fairly quickly in waves. We had a few (10-ish) after midnight last night (less than usual) but yesterday we still had a fair amount.

We have successfully blocked bots. Now we’re in cleanup mode (all theirs party integrations need to be checked and updated if needed, these still some unknown seo implications, URLs structure of Shopify nav links needs to be manually updated,…). I need few more days to finalize this then I’ll post w…

Thank you Jan, looking forward to your update. We’ve been hit by 1000s of bots adding to cart and opening accounts.

Tons of bots creating and abandoning carts

Shopify Discussion

Barry_Berhoff May 8, 2025, 5:30pm 13

Please let us know. Very weak on Shopify’s part tha we would need to do this.

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Tons of bots creating and abandoning carts

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