Over the last few weeks, I’ve had a massive influx of bots with similar names and addresses adding low price products to carts and then abandoning them. I’ve spoken with Shopify support regarding this issue and all they could tell me was to “install bot protection apps” and to turn on re-captcha. Ne…

We seem to have successfully blocked the cart and checkout exploits by setting up a third party WAF. We are still in testing mode, so I will not share the details yet, but the solution seems to be in sight. Stay tuned and i’ll share once solution is fully confirmed.

Please let us know. Very weak on Shopify’s part tha we would need to do this.

Our bot attack seems to have finished. Not sure if Shopify did something or the bot just ran its course. 18,000 bad emails later…

Keep us posted on whether this is indeed getting better. We’ve had false hopes as well as they seem to pause and come back fairly quickly in waves. We had a few (10-ish) after midnight last night (less than usual) but yesterday we still had a fair amount.

We have successfully blocked bots. Now we’re in cleanup mode (all theirs party integrations need to be checked and updated if needed, these still some unknown seo implications, URLs structure of Shopify nav links needs to be manually updated,…). I need few more days to finalize this then I’ll post w…

The bot attack tailed off for a week or so but now they are back and they are smarter this time. They are visiting home page, visiting, collection, then product before geting to cart and checkout. So it’s not as easy to bucketize them into a BOTS segment by lack of pages visted other than cart or ch…

@JanVeroti do you have a 3rd party team set up the WAF for your store? If yes, can you recommend them to us, it’s hard to find trusted 3rd party security engineers online now. Thank you!

Hi. Yes, I’ve been working with a third-party team on a custom setup to deal with this. The solution we’ve integrated is essentially an O2O (origin-to-origin) CDN-layer addition that sits in front of Shopify — similar in concept to how Cloudflare works. Our WAF (Web Application Firewall) runs on Ak…

Thank you so much, @JanVeroti this is going to be helpful for all of us here. Appreciate it! Please keep us updated, curious about this app they’re launching!

Tons of bots creating and abandoning carts

Shopify Discussion

t1m May 14, 2025, 5:27pm 17

Thank you Jan, looking forward to your update. We’ve been hit by 1000s of bots adding to cart and opening accounts.

Topic		Replies	Views
Shopify Bot Exploit – Add-to-Cart Abuse Is Corrupting Analytics & Shopify Refuses to Act at Platform Shopify Discussion troubleshooting , shop-performance	99	3618	May 1, 2026
How can I stop a bot from placing abandoned orders on my ecommerce site? Shopify Discussion troubleshooting	172	2968	February 13, 2026
Does Anyone know which bot this is? Shopify Discussion troubleshooting	183	2389	October 29, 2025
100's of Bots Are Abandoning Cart and Abusing Checkout Everyday, Nothing Works! Shopify Discussion troubleshooting , shop-performance	7	2109	April 27, 2026
John Smith From Google - UTM Google Shopper - Creating false abandoned carts Shopify Discussion	119	1644	July 28, 2024

Tons of bots creating and abandoning carts

Related topics